You're preparing for due diligence. Investors want access to financials, legal docs, and cap tables. You need somewhere secure to share everything.
SmartRoom keeps appearing in searches. It's enterprise-grade. It's also expensive and complex to set up.
This guide shows what SmartRoom actually costs, how it works, and whether simpler alternatives make more sense for your situation. We tested the platform and compared pricing across five data room providers.
A virtual data room is a secure online repository for sharing confidential documents during fundraising, M&A, audits, or legal proceedings. Unlike regular file sharing, data rooms offer granular permissions, detailed analytics on who viewed what, and audit trails that satisfy compliance requirements.
Key features include document-level access control, watermarking, time-limited access, NDA acceptance tracking, and detailed reporting on user activity.
SmartRoom launched in 2012 as a purpose-built virtual data room platform. It wasn't added as a feature to existing software - the entire product exists for secure document sharing during high-stakes transactions.
The platform offers enterprise-grade security (ISO 27001, SOC 2 Type II certified), advanced permission structures that let you control access down to individual pages, and AI-powered tools for document organization and Q&A management.
Core functionality:
Who uses it:
SmartRoom positions itself as the mid-market solution - more affordable than top-tier VDRs like Datasite or Intralinks, but more robust than simple document sharing tools.
SmartRoom doesn't offer "regular" file sharing - it's exclusively a virtual data room platform. The comparison here is between SmartRoom and general-purpose file sharing tools like Dropbox, Google Drive, or basic document sharing platforms.
Here's how SmartRoom differs from standard document sharing:
Standard file sharing assumes trust and collaboration. SmartRoom assumes you need to control exactly who sees what, track every interaction, and prove compliance if questioned. You pay significantly more for that control and audit trail.
SmartRoom setup isn't click-and-share. You're building a structured environment for external review.
Step 1: Initial configuration (30-60 minutes)
Step 2: Document preparation (2-8 hours depending on volume)
Step 3: Permission configuration (1-3 hours)
Step 4: User onboarding (30 minutes - 2 hours)
Total setup time: 4-14 hours for first-time users, 2-6 hours once familiar with the platform
SmartRoom includes implementation support on higher-tier plans, which cuts setup time significantly if you can schedule calls with their team.
SmartRoom doesn't publish pricing on their website. You request a quote. Based on conversations with their sales team and user reports from 2025-2026, here's what to expect.
SmartRoom operates on project-based pricing, not user subscriptions. You pay per data room, not per person accessing it.
Pricing model: SmartRoom uses a monthly flat fee based on data room size, features, and support level. No per-user charges, but project minimums apply.
What's included:
What costs extra:
Real cost for 3-month fundraise: Base: $500 x 3 = $1500 Setup help: $1000 Total: $2500
What's included:
What costs extra:
Real cost for 6-month M&A: Base: $1200 x 6 = $7200 Extra 10GB storage: $200 x 6 = $1200 Total: $8400
What's included:
What costs extra:
Typical range: $3000-10000+/month for large organizations running multiple simultaneous data rooms.
What's included:
Beyond base subscription:
Setup and training:
Storage overages:
Feature add-ons:
Minimum commitments:
Scenario: 3-month fundraise, 3GB of documents, 15 total users
Option 1 - DIY:
Option 2 - With support:
Scenario: 6-month process, 25GB documents, 40 users across buyers and advisors
SmartRoom positions in the middle - more expensive than simple solutions, significantly cheaper than top-tier enterprise VDRs.
Data rooms make sense when document security, access control, and audit trails matter more than convenience. Here are specific scenarios.
The scenario: You're raising $5-20M and need to share financials, contracts, and IP documentation with 8-15 investors. Early conversations are casual, but when investors get serious, they want everything. Each investor has different advisors who need different access levels. Documents update as metrics change.
Why a data room helps:
What you'd include:
Example workflow: "Create data room with investor template. Upload organized folders during quiet period. When first investor requests materials, grant view-only access to pitch deck and high-level financials. As they progress, expand access to detailed financial models and contracts. Add new investors to waiting room, approve access after initial calls. Track engagement to prioritize follow-ups with most engaged investors. Restrict cap table access until term sheet discussions begin."
SmartRoom features that matter:
The scenario: You're selling your company to one of three potential acquirers. Each buyer has their own legal counsel, financial advisors, and technical team doing diligence. You can't share everything immediately - it's staged based on buyer commitment. Some documents are highly sensitive and shouldn't be downloaded.
Why a data room helps:
What you'd include:
Example workflow: "Set up data room with clean M&A template. Upload all documents with proper indexing. Create separate folders for each buyer with identical structure. After NDAs signed, grant Phase 1 access to financial summaries and high-level contracts. Monitor engagement for two weeks. Buyers who complete Phase 1 review get Phase 2 access to detailed financials and customer contracts. Final phase includes employee data and highly sensitive IP only for buyer submitting LOI. Use Q&A feature to manage diligence questions from all buyers in organized manner. Track downloads and views to understand buyer priorities."
SmartRoom features that matter:
The scenario: You have 5 board members and 3 board observers who need quarterly access to financial reports, management presentations, and supporting materials. Some documents (like executive comp discussions) should only go to board members, not observers. You need everything organized by quarter with historical access.
Why a data room helps:
What you'd include:
Example workflow: "Create permanent board portal in data room. Set up folders by year and quarter. Grant board members full access to everything. Board observers get access to all folders except executive session materials. Upload materials 5 days before each meeting. Board members review in advance. After meeting, upload approved minutes. Maintain rolling 3-year archive."
SmartRoom features that matter:
The scenario: You're involved in litigation requiring production of thousands of internal documents to opposing counsel. Documents must be organized, privileged materials must be identified and withheld, and you need detailed logs of what was produced when.
Why a data room helps:
What you'd include:
Example workflow: "Set up litigation data room with folders matching discovery requests. Upload responsive documents with Bates numbering. Grant opposing counsel view-only access with download restrictions. They can flag documents for copying. You review flagged items and approve/deny downloads. Track their review progress against court deadlines. Generate access reports for production certifications."
SmartRoom features that matter:
The scenario: You're selling commercial property to multiple potential buyers. Each needs access to leases, environmental reports, financial performance, and building documentation. Some materials (like tenant financials) are highly sensitive.
Why a data room helps:
What you'd include:
Example workflow: "Create property data room using real estate template. Upload organized documents by category. After confidentiality agreements signed, grant Phase 1 access to rent roll summary and financial overview. Serious buyers get Phase 2 access to individual leases and environmental reports. Finalists get full access including tenant financials and detailed operating expenses. Track engagement to identify most interested buyers."
SmartRoom features that matter:
The scenario: You're preparing regulatory submissions requiring thousands of pages of clinical data, study protocols, and safety reports. Multiple reviewers need access - internal quality teams, external consultants, regulatory agencies. Documents must be version-controlled and audit trails must prove compliance.
Why a data room helps:
What you'd include:
Example workflow: "Set up regulatory data room with eCTD folder structure. Upload documents with strict version control. Grant internal team full access. External consultants get module-specific access. Upload materials to FDA portal but maintain master copy in data room. Track all access for regulatory audit requirements. Update documents through formal change control process."
SmartRoom features that matter:
The scenario: Company filing Chapter 11 needs to provide creditors, potential buyers, and court with access to financial records, contracts, and asset valuations. Access must be controlled, tracked, and proven for court proceedings.
Why a data room helps:
What you'd include:
Example workflow: "Create bankruptcy data room with court-approved organization. Upload initial disclosure materials. Grant creditors committee access to financial materials. Potential buyers for assets get access to relevant asset documentation only. Court and trustee have full access. Update monthly operating reports on schedule. Track all access for court reporting requirements."
SmartRoom features that matter:
The scenario: Negotiating complex partnership with shared IP, combined operations, and detailed financial arrangements. Multiple teams from both companies need access to different materials. Some information highly confidential even within negotiation.
Why a data room helps:
What you'd include:
Example workflow: "Set up joint venture data room with separate workspaces for each negotiating team. Upload draft agreements and supporting materials. Grant cross-access based on negotiation stage. Financial teams see each other's relevant data. Legal teams access all agreements. Keep some materials (like valuation models) restricted to principals only. Track which terms getting most review attention."
SmartRoom features that matter:
SmartRoom works well for mid-market deals and structured processes. It doesn't work well for everything.
At $500-800/month minimum, SmartRoom doesn't make sense for pre-seed or seed fundraising. If you're raising $500K-1M, spending $1500-2400 on a 3-month data room is 0.2-0.5% of your raise. That's significant when you're bootstrapped and setting up the room yourself.
SmartRoom acknowledges this - they target Series A and later. Below that threshold, simpler tools make more financial sense.
First-time setup takes 4-14 hours even with templates. For founders wearing multiple hats, that's a full workday or two spent on data room configuration instead of running the business.
If you don't have someone who can dedicate a day to proper setup, the data room won't be organized well. Messy data rooms hurt more than they help - they make you look disorganized.
SmartRoom offers implementation support, but that's another $1000-2000 and requires coordinating schedules with their team.
If you're sharing a pitch deck with 5 angel investors who just want to review materials, SmartRoom's 8 permission levels and granular access controls are unnecessary. You spend hours configuring features you won't use.
The platform assumes complex, multi-stakeholder processes. For straightforward document sharing, that complexity slows you down.
SmartRoom doesn't natively integrate with most startup tools. You can't auto-sync your cap table from Carta, pull financials from QuickBooks, or connect to your CRM.
Everything requires manual upload and updates. For companies wanting automated data room population, this creates ongoing work.
You can't test SmartRoom without talking to sales and getting a quote. No self-service trial. No way to evaluate if it fits before committing to at minimum a 30-day contract.
For buyers who want to test multiple solutions, this adds friction. You're making decisions based on demos and sales calls, not actual usage.
SmartRoom markets AI-powered document organization and Q&A assistance. In practice (as of early 2026), these features handle basic tasks but struggle with complex document relationships or nuanced questions.
The AI can auto-index uploaded files and suggest folder structures. It can't reliably answer detailed questions about document contents or identify discrepancies across multiple agreements.
You can access SmartRoom from mobile browsers, but the interface is clearly desktop-first. Reviewing detailed financial models or navigating complex folder structures on phone is frustrating.
For buyers doing diligence while traveling or investors reviewing materials between meetings, the mobile limitations matter.
SmartRoom provides detailed access logs and user activity reports. These are comprehensive but text-heavy. You get CSV exports and tables, not visual dashboards showing engagement patterns or document heat maps.
For founders who want quick visual insights into investor engagement, the reporting requires more analysis than some competitors.
While SmartRoom is easier than top-tier VDRs like Datasite, it's still not immediately intuitive for first-time users. Investors or buyers unfamiliar with virtual data rooms may need guidance navigating the interface.
Some users report confusion around folder permissions, search functionality, and download restrictions. If your audience isn't used to data rooms, expect to provide training.
Small plan users get email support with 24-48 hour response times. If you hit an issue during active fundraising and need immediate help, you're waiting. Phone support and faster response times require Standard plan or higher.
For time-sensitive deals where quick issue resolution matters, the support limitations on entry pricing are real.
When limitations become dealbreakers:
When limitations are minor:
SmartRoom fits a specific use case - mid-market deals where you need professional VDR features but can't afford enterprise pricing. If that's not your situation, these alternatives might work better.
What it offers:
Ellty provides secure document sharing built specifically for startup fundraising and early-stage due diligence. The platform focuses on pitch deck sharing with analytics, but includes full data room functionality for organizing supporting materials.
Key features:
Pricing:
No setup fees. No per-user charges. Cancel anytime.
Best for:
Compared to SmartRoom:
When to choose Ellty:
When to choose SmartRoom over Ellty:
What it offers: Mid-market VDR with flexible pricing. More affordable than Intralinks or Datasite, more features than simple sharing tools.
Starting price: $400-600/month for small deals
Per-user fees: Optional (can choose flat-rate or per-user model)
Best for: M&A deals under $50M, real estate transactions, corporate development
Key differentiators:
vs SmartRoom: Slightly cheaper, easier to use, less robust analytics. Better if you want simpler interface, worse if you need detailed tracking.
What it offers: Purpose-built for M&A with project management tools integrated into data room. Pipeline management, diligence checklist automation, integration with external tools.
Starting price: $1000-1500/month
Per-user fees: None on base plans
Best for: M&A processes where project management matters as much as document sharing
Key differentiators:
vs SmartRoom: More expensive but includes project management. Choose DealRoom if you're managing complex M&A pipeline, SmartRoom if you just need document repository.
What it offers: Virtual data room with tiered pricing starting lower than most competitors. Targets smaller deals and early-stage companies.
Starting price: $300-400/month
Per-user fees: Varies by plan
Best for: Series A fundraising, smaller M&A deals, teams new to data rooms
Key differentiators:
vs SmartRoom: Cheaper and simpler but fewer enterprise features. Choose CapLinked if price sensitive and don't need advanced permissions, SmartRoom if you need more robust security.
What it offers: Not technically a VDR, but provides secure document sharing with detailed analytics. Now owned by Dropbox.
Starting price: $45-150/month (much cheaper than SmartRoom)
Per-user fees: Based on sender seats, not viewers
Best for: Pitch deck sharing, simple fundraising, early-stage due diligence
Key differentiators:
vs SmartRoom: Much cheaper and easier but not appropriate for complex M&A or situations requiring VDR-level security. Choose DocSend for early fundraising, SmartRoom for serious due diligence.
If budget is primary concern: Start with Ellty ($24/month) or DocSend ($45/month). Both handle straightforward fundraising without SmartRoom's cost.
If you need enterprise features but want to save: Look at Firmex or CapLinked. They offer middle ground between simple tools and top-tier VDRs.
If managing complex M&A pipeline: DealRoom adds project management SmartRoom doesn't have. Worth the premium if you're tracking multiple concurrent deals.
If setup time matters: Ellty (5-10 min) and DocSend (5-15 min) get you running fastest. SmartRoom requires hours of configuration.
If security certifications required: SmartRoom, Firmex, and DealRoom all have SOC 2 and ISO 27001. Ellty has SOC 2. DocSend and CapLinked have fewer certifications.
If deal value over $20M: SmartRoom's cost becomes reasonable relative to deal size. Below that threshold, alternatives make more financial sense.
SmartRoom works for specific situations. It doesn't work for all of them.
Ask yourself:
About your use case:
About your team:
About your budget:
About timing:
SmartRoom occupies a real middle ground. It costs less than enterprise VDRs (Datasite, Intralinks) while offering more security and features than simple sharing tools (DocSend, basic Dropbox).
SmartRoom makes sense if: You're doing a significant transaction (M&A, Series B+, major partnership) where professional presentation matters, buyer sophistication is high, and you have someone who can dedicate time to proper setup. The $500-2000/month cost is reasonable relative to deal size, and you need features like detailed audit trails, granular permissions, and security certifications.
SmartRoom doesn't make sense if: You're an early-stage founder bootstrapping a seed raise, need something running today, or can't dedicate time to complex setup. In these cases, you'll get frustrated with the complexity and cost. Start with Ellty or DocSend. If your deals get bigger and more complex, graduate to SmartRoom later.
The middle path: Use simpler tools (Ellty, DocSend) for initial conversations and early diligence. Upgrade to SmartRoom when you reach final stages with serious buyers who expect professional VDR. This saves money during exploration phases and reserves professional tools for when they matter most.
No. SmartRoom requires contacting sales for a quote. There's no self-service trial or freemium tier. You can request a demo to see the platform before committing, but you can't test it yourself without entering a contract.
Yes, but pricing varies. Standard plan typically includes one active data room. Multiple concurrent rooms require Professional plan ($1500-2500/month) or paying $400-600/month additional per extra room. Enterprise plans include unlimited concurrent data rooms.
For first-time users: 4-14 hours depending on document volume and complexity. For users familiar with the platform: 2-6 hours. SmartRoom offers implementation support ($1000-5000) which reduces your time commitment but adds cost. Simple deals with pre-organized documents are faster. Complex M&A with thousands of files takes longer.
No. SmartRoom uses flat monthly pricing based on data room size and features, not per-user fees. Unlimited people can access your data room without additional charges. This differs from tools like Intralinks that charge per user.
SmartRoom archives closed data rooms. You can maintain archive access for $200-300/month or download all files before closing. Standard plans require archiving or download within 30 days of deal completion. Professional and Enterprise plans offer longer retention.
Yes. SmartRoom has SOC 2 Type II and ISO 27001 certifications. It includes encryption at rest and in transit, detailed audit logs, and meets compliance requirements for financial services, healthcare (HIPAA), and legal proceedings. Not all competitors offer these certifications.
You control this. SmartRoom allows document-level download restrictions. You can set some files to view-only while allowing downloads of others. Watermarking is available to track downloaded materials. Print-screen blocking is also available.
SmartRoom costs 50-70% less than Datasite or Intralinks ($500-2000/month vs $3000-10,000+/month). It offers fewer enterprise features like complex workflow automation and extensive integration. For mid-market deals under $100M, SmartRoom provides sufficient features at lower cost. For mega-deals or complex corporate carve-outs, top-tier VDRs offer capabilities SmartRoom lacks.
Yes. SmartRoom offers migration support for Professional and Enterprise plans. They'll help move your existing data room from competitors. Expect 1-3 days for migration depending on size. You'll need to reconfigure permissions and user access. Migration support typically included in implementation fees.
SmartRoom is accessible via mobile browsers but the interface is desktop-optimized. You can review documents, approve access requests, and check analytics from phones, but detailed document review and complex permission configuration is easier on desktop. No dedicated mobile app currently available.
Support varies by plan. Small Project: email support with 24-48 hour response. Standard: email and phone support during business hours. Professional: priority support with 4-hour response time. Enterprise: dedicated account manager and 24/7 support. All plans include knowledge base and training materials.
Limited. SmartRoom doesn't offer extensive native integrations with tools like Carta, QuickBooks, or CRMs. It supports single sign-on (SSO) for enterprise plans. Most data must be manually uploaded and updated. This differs from some competitors offering automated syncing with common startup tools.